Computer Systems Integration Business
Computer Systems Integration Business is operated by Siam Teltech Computer Company Limited ?STCC?, (the company subsidiary). The business involves turnkey project for computer and related equipment, including the consulting services, system design and installation. The service range also entail the development of software applications and a maintenance service for computer hardware and other peripheral equipment to customers include state enterprises, government and private sectors.
STCC specialises in the telecom industry and infrastructure. It engages in three types of systems, as follows:
1. Customer Care Systems involve all customer service systems, which consist of several sub-systems, e.g. telephone service activation, billing and payment systems.
2. Data Intelligence Systems include data warehouse systems which accompany business intelligence systems, such as the development of applications for data storage of client information of commercial banks. The data is analysed for the purpose of developing marketing plans or plans to launch new products.
3. Enterprise Resource Planning Systems is a back office system which supports the internal operations of an organisation, such as an accounting system, inventory management system, and so on.