Banking & Insurance
Elevate banking and insurance services with Generative AI, analyzing customers, recommending relevant products, providing automated 24/7 service, reducing costs, increasing efficiency, and delivering superior experience at every service step.
AI Chatbot
Provides fast, natural service to customers, along with recommending products that match their needs, helping to enhance service potential and elevate customer experience.
24/7 Service
Provides immediate information, reduces waiting time, and streamlines customer processes quickly.
Natural Language Question Answering
Understands context and uses natural language, differing from rule-based systems that limit answers and are inflexible.
Increases Efficiency in Product and Service Presentation
Analyzes in-depth customer data to present products and services that truly match customer needs and interests.
Enhances Service Potential
Manages repetitive tasks, allowing employees to increase efficiency in other service areas.
AI Voicebot
Helps answer calls, questions, and reports problems automatically 24/7. Reduces Call Center burden increases efficiency.
Answers General Business and Service Questions
Provides FAQ answering service in place of staff, 24/7.
Alerts and Follow-ups
Automated alert and debt collection system for loans and debts.
Recommends Products and Services
Personalizes recommendations based on individual behavior and needs.
Receives Initial Problem Reports 24 Hours a Day
Receives spoken problem reports via Voicebot and asks for information and forwards issues to staff.
Text to Speech
Converts text to automated speech. Helps improve the efficiency of user interaction as if with a human, increasing convenience and accessibility, and supports a variety of users in service roles.
Supports Multiple Languages
Supports various languages, converting text into spoken communication that reaches all customer groups.
Communicates Accurately
Provides accurate and quick information to customers, reducing errors that might arise from human communication.
Reduces Public Relations Costs
Creates automatic voiceovers quickly, reducing costs and increasing efficiency in presenting various products.
Adaptable for Multiple Channels
Converts text to audio, usable in Kiosk booths, Call Centers, or E-learning systems.
Speech to Text
Converts spoken audio into text, increasing convenience, reducing typing, and supporting various users, while efficiently leveraging data for analysis or automated system development.
Convert Audio from Phone Calls
Converts conversations into text, helping staff review past information and analyze service quality.
Analyze Behavior from Audio
Analyzes conversations to predict customer behavior and tailor services precisely.
Increase Convenience for Employees
Reduces repetitive tasks, such as summarizing reports, helping staff focus more on customer care and increasing productivity.
Receive Complaints or Report Problems via Voice
Customers can speak their problems; complaints are received via voice, converted into text, and forwarded to staff.