Government
Hotel
Education
Media
Factory
Banking & Insurance
Telecom
Retail and shopping mall
Heath care
Hotel
Gen AI in the hotel and tourism industry enables 24/7 automated chat response, room or map recommendations tailored to individuals, analyzes customer satisfaction, auto-generates reviews, and forecasts tourist needs to improve service planning.
AI Chatbot
Chatbots help answer inquiries, make bookings, suggest attractions, and operate 24/7. They reduce staff workload and enhance customer convenience and satisfaction.
24/7 virtual assistant
Instantly answers customer queries about bookings and services at any time.
Enhance booking and check-in experience
Recommends rooms and streamlines booking or additional service arrangements.
Provide tourist information and suggestions
Recommends nearby attractions, restaurants, or activities of interest.
Conversation data collection and analysis system
Helps improve customer experience and boost service efficiency.
AI Voicebot
Using AI Voicebot technology improves service efficiency, reduces costs, and enhances customer experience professionally.
Smart voicebot
Instantly responds to customer needs, providing fast service and satisfaction.
Reduce morning wait times
Minimizes front desk queues, allowing staff to focus on delivering enhanced services.
Capture insights from voice interactions
Analyzes customer questions and speech to improve services.
Automated data collection and analysis system
Uses voice interaction data to understand customer behavior and refine services.
Text to Speech
Enhance communication options with customers, reaching every target group
Multilingual communication
Supports converting text to speech in multiple languages to communicate effectively with international travelers.
Voice-guided travel recommendations
Provides audio-based travel suggestions to enhance trip experiences.
AI Concierge
Offers information, recommendations, and services via voice 24/7 to impress and support guests anytime.
Improved user experience
Assists users with limitations—like the elderly or visually impaired to access information and services easily through voice.
Speech to Text
Use technology to enhance service efficiency and speed up service delivery in the hotel and tourism industry
Automated complaint system
Allows guests to speak their complaints; the system converts them into text and forwards them to staff in real-time.
Multilingual customer support
Converts speech from various languages into text to better serve international tourists.
Insightful data for customer behavior analysis
Uses transcribed speech to identify trends, satisfaction, or recurring issues for improvement.
Faster response services
Staff can listen to customer messages or read the transcribed text to respond promptly and efficiently.