Use Cases

Real Results, Powered by AI

From automating customer support to enhancing voice-driven services, JAI helps organizations across industries unlock the full potential of AI. Explore how our solutions solve real-world challenges with measurable impact.

Government

Hotel

Education

Media

Factory

Banking & Insurance

Telecom

Retail and shopping mall

Heath care

Telecom

Generative AI in the Telecom business helps answer chats and calls automatically 24/7, reducing the burden on Call Centers while recommending personalized packages, analyzing conversations to detect dissatisfaction signals, automatically summarizing reports, and helping employees find information faster, as well as accurately predicting network problems in advance.

AI Chatbot

Helps customers inquire about information or services 24/7, reducing Call Center burden and increasing customer satisfaction with services.

24/7 Automated Customer Service

Answers frequently asked questions instantly; customers don't have to wait for Call Center agents.

Reduces Service Costs

Reduces repetitive tasks for staff, and supports a large number of customers without needing to add more personnel.

Collects Customer Behavior Data

Analyzes in-depth data to recommend personalized packages that truly match customer preferences.

Drives Sales

Recommends promotions and packages, ready to offer discounts when network issues are detected.

AI Voicebot

Helps customers get answers from voice queries, solves problems, and provides information 24/7. Reduces human workload and call center operations.

Supports many customers simultaneously.

Customers can receive answers without waiting, no need to increase staff.

Understands human language naturally.

Supports conversations in various forms, making it easy to use for all ages.

Learn and analyzes from past conversations to improve.

Converts voice into text to analyze customer satisfaction and needs, and the system learns automatically to improve over time.

Helps recommend suitable designs and services.

Designs conversation flows, for example, by adding or modifying new information to help customers receive answers quickly.

Text to Speech

Translating text information into easily understandable health information. Increasing convenience and accessibility to medical services.

Provides clear and natural voice.

Converts important information into clear voice data to help people easily understand.

Creates natural and smooth experiences.

Combined with AI Voicebot, it can generate voice in various tones and emotions.

Automatically converts new information every time.

Finds new and updated information and convert it into voice for immediate use in fully automated operations.

Creates special voice profiles.

Creates a consistent voice for presenting information especially for use in the organization's unique voice.

Speech to Text

Translating spoken words into easily understandable health information. Increasing convenience and accessibility to medical services.

Help automatically summarize conversations

No need for staff to take notes, help with follow-up and easily send information to other departments.

Analyzes customer behavior and satisfaction.

Analyzes customer sentiment with Text Analytics to develop services and products that are more accurate.

Assistance with emergency calls.

Converts voice requests for help into actionable data, helping to respond to crises quickly and efficiently.

Filters call that staff should prioritize.

Detects risk signals from conversations and sends them for attention before the customer is lost.